02863cam a2200289 4500 1143094403 TxAuBib 20240210120000.0 ||||||s2022||||||||||||||||||||||||und|u 9780593613320 0593613325 4ddf7442-7de3-44ac-98e8-51208d6286c0 OverDrive (Reserve ID) 8740694 OverDrive (Product ID) TxAuBib Guidara, Will. Unreasonable Hospitality [Libby] : The Remarkable Power of Giving People More Than They Expect. Books on Tape, 2022. Format: OverDrive OverDrive MP3 Audiobook, Filesize: 237MB. Format: OverDrive OverDrive Listen, Filesize: 237MB. Business. Nonfiction. HTML:<b>The must-read national bestseller that's redefining hospitality and inspiring readers in every industry.&#160;<br /> - JP Morgan NextList Pick<br /> - Featured in FX's <i>The Bear</i> and Showtime's <i>Billions</i><br /></b><br /> Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.<br /> &#160;<br /> How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.<br /> &#160;<br /> Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve. Media Type: Audiobook. Importer Version: 2014-01-08.01 Import Date: 2024-02-09 20:00:02. https://samples.overdrive.com/?crid=4ddf7442-7de3-44ac-98e8-51208d6286c0&.epub-sample.overdrive.com Excerpt (OverDrive MP3 Audiobook) https://samples.overdrive.com/?crid=4ddf7442-7de3-44ac-98e8-51208d6286c0&.epub-sample.overdrive.com Excerpt (OverDrive Listen) T3L